Frequently Asked Questions
Everything you need to know about our home essentials and furniture collections.
What is the standard shipping time for furniture items?
Most of our home decor items ship within 3-5 business days. Larger furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery service to ensure your items are handled with care.
Do you offer assembly services for large furniture?
Yes, we offer professional assembly for an additional fee at checkout. Our expert team will deliver, unpack, and assemble your new furniture in the room of your choice, then remove all packaging materials.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original condition. For hygiene reasons, mattresses and bedding cannot be returned once the original packaging has been opened.
Are your wood products sustainably sourced?
Sustainability is at our core. 90% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood, ensuring that your home aesthetic supports responsible forestry practices.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible financing options through Klarna and Affirm for larger purchases.